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Usage Terms & Rights

Effective as of 05/16/2022

This website is provided to you by Detoxify, LLC (together with its subsidiaries and/or affiliates, “Detoxify,” “us,” “our,” or “we”). By accessing and using this website made available to you by or on behalf of Detoxify (“Website”) you are agreeing to be bound by these terms and conditions of use (“Terms of Use”), including our Privacy Policy. Please read these Terms of Use carefully. If you do not agree to these Terms of Use, please do not use this Website.

Changes to Terms of Use

We may change the Terms of Use at any time. All changes will be effective immediately upon posting to our Website. Using our Website after changes are posted constitutes your agreement with those changes. Material changes will be conspicuously posted on our Website or we will inform you by direct email.

Access from Outside the United States

This Website is operated by Detoxify from the United States and any data that we collect is sent to us and our servers located in the United States. We make no representation that our Website or its content is appropriate or available for use in locations other than the United States. If you choose to access our Website from locations other than in the United States, you do so at your own initiative and at your own risk and are responsible for complying with applicable local laws.

Commercial Email; Privacy Policy

By purchasing any product from this Website, you are agreeing to receive commercial email from us. At any time, you may opt out of receiving commercial email from us by clicking on the unsubscribe link located at the bottom of all our commercial emails. Please note: If you choose not to receive commercial email from us, you will still receive transactional emails, such as messages related to your orders, updates about products or services you have purchased from us, or information about your account. For further information on how we use the data we collect, please see our Privacy Policy.

SMS Marketing Program, Terms and Conditions

By consenting to Detoxify’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at https://www.detoxify.com/pages/contact-us for more information. 

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information.

https://www.detoxify.com/pages/privacy-policy

Permitted Uses; Limited License

You are granted a limited, non-exclusive, revocable and non-transferable license to use our Website under these Terms of Use. We may change, suspend, or discontinue any aspect of our Website at any time. We may also, without notice or liability, impose limits on certain features and services or restrict or deny your access to all or portions of our Website. You will have no rights to the proprietary software and related documentation, if any, provided to you to access our Website.

Except as expressly provided in these Terms of Use, you will have no right to directly or indirectly own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit our Website, or any of its contents, in whole or in part. You may not access, use, or copy any portion of our Website or its content through the use of indexing agents, spiders, scrapers, bots, web crawlers, or other automated devices or mechanisms. You are only authorized to visit, view, and retain a copy of pages of our Website for your own personal, noncommercial use. You agree that you will not duplicate, download, publish, modify or otherwise distribute the material on our Website, or deep-link to our Website, for any commercial purpose, such as to offer sales of merchandise or services, whether by advertising, solicitations, links, or any other form of communication, without prior written authorization by us.

You may not purchase any products for resale purpose.

Accuracy and Integrity of Information

Although we attempt to ensure the integrity and accuracy of the information on our Website, we make no representations, warranties or guarantees whatsoever as to the correctness or accuracy of our Website or its content. It is possible that our Website could include typographical errors, inaccuracies or other errors, and that unauthorized additions, deletions and alterations could be made to our Website by third parties. If an inaccuracy arises, please inform us so it can be corrected. Information contained on our Website may be changed or updated without notice.

Your Account

You may elect to create an account with Detoxify, but you must be at least 18 years old to do so. By opening an account, you represent and warrant that you are at least 18 years old. You are responsible for all use of your account and all activity under your account. You represent that all account information provided to us is yours and is accurate.

Misuse of Website

Harassment in any manner or form on our Website, including via email, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Detoxify or other licensed employee, host, or representative, and other members or visitors on our Website is prohibited. You may not upload to, distribute, or otherwise publish through our Website any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable that may constitute or encourage a criminal offense, violate the rights of any party or that may otherwise give rise to liability or violate any law. You may not upload commercial content on our Website or use our Website to solicit others to join or become members of any other commercial online service or other organization.

Purchases

Purchases of products must be made by a credit or debit card. When you make a purchase, we collect payment information and data about your transaction, such as credit or debit card numbers, card expiration dates, billing address, and security codes. We maintain transactional records. Payment by card is subject to the approval of the card issuer. We will not be liable in any way if a card issuer refuses to accept or process a transaction for any reason. For further information on payment card information please see our Privacy Policy.

Shipping

All products are shipped via our third-party delivery company.  Title and risk of loss for all products transfers to you on shipment.  If any shipment is lost or damaged, please let us know and we will assist you in working with our delivery company.  For additional information on our shipping, please visit our Shipping Policy.

Term; Termination

We may limit or terminate your use of this Website at any time, for any reason or no reason, in our sole discretion.

Intellectual Property Rights

Our Website, including its text, audio, video, graphics, charts, photographs, interfaces, icons, other content, software, computer code, data, trademarks, logos, slogans, documentation, other components, and the design, selection, and arrangement of content is exclusively the property of Detoxify or, as applicable, its suppliers and licensors, and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use of any trademarks, trade dress, copyrighted materials, or any other intellectual property belonging to Detoxify, or any third party is strictly prohibited and may be prosecuted to the fullest extent of the law. Our Website may contain references to third-party marks and copies of third-party copyrighted materials, which are the property of their respective owners.

Copyright © 2020 Detoxify, LLC. All rights reserved.

 

Feedback

If you elect to submit to us feedback, blog comments, files, information, or other materials or product suggestions, you represent and warrant that you or the owner of all rights to such content or materials and you grant us a perpetual, irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content, materials, information and suggestions provided by you. Detoxify has no obligation to use such content, materials, information or suggestions, but if it elects to do so it has no obligation to provide notice, compensation or credit to you. Subject to the terms of our Privacy Policy, any communication or materials you send to us will be treated as non-confidential and non-proprietary and may be disseminated or used by us for any purpose, including, but not limited to, developing, creating, manufacturing, or marketing products or services.

Warranty Disclaimer

This Website and the content on this Website are provided “as is” and without warranties of any kind, whether express or implied.

Warranties relating to products offered, sold and distributed via this Website are subject to separate warranty terms and conditions. Information on our Return Policy is located here.

To the fullest extent permissible pursuant to applicable law, Detoxify disclaims all warranties, express or implied, with respect to this Website, its content and products sold via our Website, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Detoxify does not represent or warrant that our Website will be uninterrupted or error-free, that the defects will be corrected, or that this Website is free of viruses or other harmful components. Detoxify does not make any warrantees or representations regarding the use of the materials in this Website in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.

Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Neither Detoxify, nor our subsidiaries, affiliates or licensors, are liable for any direct, indirect, punitive, incidental, special or consequential damages that result from the use of, or the inability to use, this Website, the materials on this Website, or information available through this Website. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if Detoxify has been advised of the possibility of such damages.  In any event, the maximum amount you can recover from us is one hundred dollars ($100), even if such remedy should fail of its essential purpose. If you are displeased with our Website you should simply cease using it. This limitation is a material element of our contract.

Applicable law may not allow the limitation or exclusion of liability for incidental or consequential damages. Our liability in such jurisdictions will be limited to the extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless Detoxify its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Use, violation of applicable law, or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing our Website using your internet account.

Delivery of Notice

We may deliver notice to you by means of email, a general notice on our Website, or by other reliable methods to the address you have provided to us.

Choice of Law; Jurisdiction; Venue

Your use of this Website will be governed in all respects by the laws of the State of Arizona, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on Contracts for the International Sale of Goods, which is disclaimed in its entirety. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this Website will be in the state or federal courts located in Maricopa County, Arizona. You further agree and submit to the exercise of personal jurisdiction over you by such courts for the purpose of litigating any such claim or action.

Limitation on Period to Bring Claims

Any cause of action or claim you may have with respect to our Website must be commenced within one (1) year after the claim or cause of action arises.

Waiver, Estoppel

Our failure to insist upon or enforce strict performance of any provision of these Terms of Use will not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice will act to modify any of these Terms and Use.

Assignment and Delegation of Rights

We may assign our rights and delegate our duties under these Terms of Use to any person at any time without notice to you.

Third-Party Links

This Website may link to websites operated by third parties. However, even if the third party is affiliated with Detoxify, we have no control over these linked websites, all of which have separate terms and conditions of use and/or privacy and data collection practices independent of Detoxify. These linked websites are only for your convenience and therefore you access them at your own risk. Nonetheless, Detoxify seeks to protect the integrity of its Website and the links placed upon it and therefore requests any feedback on not only its own Website, but for websites it links to as well (including if a specific link does not work).

Detoxify Rewards Program Terms and Conditions

Last updated: April 28, 2022

Detoxify Rewards Program (“Rewards Program”) is a rewards program offered by Detoxify, LLC (“Detoxify”, “we,” “us,” or “our”) to customers located in the United States. Participation in this Rewards Program is governed by these Rewards Program Terms and Conditions (“Terms”). Any data that we collect is governed by our Privacy Policy. Please read these Terms and Privacy Policy before agreeing to enroll in or otherwise use the Rewards Program.  If you do not agree to these Terms,you may not enroll in or use the Rewards Program or its benefits.

PLEASE NOTE: These Terms contain an agreement by you to resolve disputes arising from these Terms or your participation in or benefits from the Rewards Program through binding arbitration on an individual basis. Please review the arbitration agreement below in Section 11 since you are giving up certain rights, such as the right to a jury trial and the right to sue Detoxify in a class action lawsuit.

Rewards Program awards and associated benefits may be subject to taxes. Any required disclosure and tax liability is your sole responsibility. Participation in the Rewards Program, the awarding and redemption of points and offers via the Rewards Program may be subject to applicable government regulations and are void where prohibited by law.

These Terms may only be modified by Detoxify. We will notify you in advance of any material modifications to these Terms by providing a notice on our website or to your account or otherwise communicating such modifications to you at the addresses or email addresses currently on file for your account. If you are not amenable to such changes when they occur, you may cease using the Rewards Program at any time. Otherwise, such modifications will be binding upon implementation. Notwithstanding the foregoing, all Rewards Program benefits, offers, and services are subject to availability and may be changed at any time without notice.

  1. Membership and Eligibility. When you create a Detoxify account in accordance with our Terms of Use, you will be automatically enrolled in the Rewards Program. If you already have an account with us, you will automatically be enrolled in the Rewards Program. However, participation in the Rewards Program and its benefits is optional. Whether or not you elect to use the Rewards Program and redeem points remains entirely in your sole discretion and decision. No purchase is necessary to create a Detoxify account or enroll in the Rewards Program. You are able to earn points and reach Rewards Program tiers by making eligible purchases on our website, detoxify.com, or taking certain other actions as described further below. The Rewards Program is available to individuals for their personal use only and is limited to one account per individual. Corporations, associations, or other groups may not participate in the Rewards Program.
  2. Eligible Purchases. These Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services.   Any purchases from us remain subject to our Terms of Use. For your purchase to qualify for the Rewards Program, you must be signed into your online account at the time of purchase on our website, detoxify.com. Purchases of Detoxify products through other outlets are not eligible towards the Rewards Program.
      
  3. Earning Points. The Rewards Program provides various methods to receive points. Points are earned on eligible product purchases as well as through non-purchase activities with Detoxify and our Referral Program.
    1. Points on eligible product purchases are calculated after all other discounts or credits have been applied. Charges on any order for shipping or tax do not count towards the Rewards Program. Points for product purchases will be awarded to your account when the order for qualifying products has been fulfilled.
    2. Points can also be earned for non-purchase activities. Ten points will be awarded for signing up for the Rewards Program. If you already maintain an account at the time when the Rewards Program is launched, ten points will automatically be added to your account. In addition, activities such as following Detoxify on Instagram, signing up for Detoxify texts, and completing additional profile information may carry points awards.  Detoxify may also award points for posting product reviews on detoxify.com, provided such reviews comply with applicable platform policies and laws and regulations, such as the Federal Trade Commissions Endorsement Guidelines. If a posted product review does not comply with the above (e.g. failing to post the review with #sponsored or similar disclosure that your post is compensated as part of this Rewards Program), or it is later determined that the review does not comply, then we reserve the right not to award points or remove points previously awarded. Detoxify may also award points on special occasions, such as your birthday, provided if your birthday is within the next 30 days from when you first give us your birth date, points awarded may be delayed for up to 30 days. The relevant points allotted for these activities will be posted on the Rewards Program page.  
    3. Please note, points for purchases that are returned within 30 days of purchase as described in our Return Policy will not be credited and fail to qualify for points eligible for redemption. If points have already been issued to your account for a purchase that is returned, those points may be deducted from your account upon receipt of your return.
  4. Referral Program. You may also earn Rewards Program points by participating in our Referral Program, “Give $5, Get $10”. You may send a coupon code to a friend to receive a $5 credit on their first purchase at detoxify.com of $15 or more within the two (2) months following issuance of the code. The $5 credit is not valid for purchases of less than $15 of product and the coupon code expires if not redeemed within two (2) months of issuance. Once the qualifying purchase by your friend is completed, 100 points will automatically be added into your account as the referrer, which is worth $10 in credit. If you elect to share any identifiable information with us for your friend or referral, you represent that you have the right and ability to share that information with us for our use as set forth in our Privacy Policy. However, if you provide us with contact information that we have on our list of individuals unsubscribed from our emails, then we will be unable to send them any communications, even at your request, without the individual’s permission.
  5. Point Redemption. Points themselves have no cash value and can only be redeemed for credit on your website orders from detoxify.com. Credit values will become available in point increments, as shown below. When you have accumulated a minimum of 10 points in your account, if you wish to redeem points on any purchase, you will select the credit value you wish to redeem at checkout. There is no purchase minimum when redeeming credits. Points are only redeemable in credit increments as displayed below. For example, if your total purchase is $13 and you redeem 300 points ($30 credit), then you have used all 300 points and will not have access to any remainder (i.e. $2). Points do not expire.

Points

Detoxify Dollars Redemption Value (Credit)

10

$1

50

$5

100

$10

200

$20

300

$30

 

    1. Program Termination. Detoxify, in its sole and absolute discretion, may terminate the Rewards Program, in whole or in part, with thirty (30) days’ advance notice. Detoxify may also choose to substitute a similar Rewards program for the Rewards Program at any time upon notice. You may not accumulate points, rewards, or benefits after the termination of the Rewards Program. If the Rewards program is terminated, all points and rewards will be forfeited as of the termination date of the Rewards Program as set forth on the termination notice, without any obligation or liability. No Credits will be honored after the conclusion of the notice period.

    2. Limitation of Liability. To the fullest extent permitted by law, Detoxify, its affiliates, and its or their respective directors, officers, owners, employees, contractors, representatives, consultants, agents, suppliers, or licensors (together, “Detoxify Parties”) will not be liable for any damages of any kind arising out of or in connection with your participation or membership in the Rewards Program.

      This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. To the extent permitted by applicable laws, the limitations on Detoxify Parties’ liability set forth herein shall apply whether for breach or repudiation of contract, or whether in tort, civil liability by way of negligence, gross negligence, strict liability, or otherwise, even if advised of the possibility of such damage. By agreeing to these terms, you willingly agree that you have relinquished your right to seek these damages from Detoxify Parties and that this is a reasonable allocation of risk.  Notwithstanding the foregoing, in no event will the liability of the Detoxify Parties exceed one hundred US dollars ($100.00) even if such remedy should fail of its essential purpose.

      To the extent permitted by applicable laws, you and Detoxify agree that any cause of action arising out of or related to the program must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

      Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above exclusions and limitations may not apply to you.
    3. Indemnification. You agree to defend, indemnify and hold us, our parents, subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your participation in the Rewards Program, your redemption of any Credit or use of any benefits from the Rewards Program, or any violation of any law, rule, regulation or these Terms. We reserve the right to take exclusive control and defense of any claim subject to this indemnification upon notice to you, in which event you will cooperate fully with us in asserting any and all available defenses.
       
    4. No Implied Warranties or Representations. Detoxify makes no warranties or representations, either express or implied, with respect to type, quality or fitness of goods or services provided through the Rewards Program.

  • Arbitration Agreement; Class Waiver; Waiver of Trial by Jury. Please read the following paragraphs carefully because they require you to arbitrate disputes with Detoxify and limit the manner in which you can seek relief from us. 
    •
      1. Applicability of Arbitration Agreement.
        1. Any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity hereof, including the determination of the scope or applicability of these Terms to arbitrate (hereinafter, collectively, the “Dispute”), which cannot be resolved informally, shall be resolved by binding arbitration on an individual basis under the terms set forth below (the “Arbitration Agreement”). Notwithstanding the foregoing, in the event of any actual, alleged or threatened violation of confidentiality or violation of Detoxify’ intellectual property or other proprietary rights, Detoxify may immediately resort to court proceedings in a court of competent jurisdiction as set forth above in order to seek immediate injunctive relief without posting of a bond, proof of damages or other similar requirement. The institution of any action for injunctive relief shall not constitute a waiver of the right or obligation of any party to submit any claim seeking relief other than injunctive relief to arbitration.
        2. This Arbitration Agreement applies to you and Detoxify, and to any of our subsidiaries, affiliates, agents, employees, predecessors in interest, successors in interest, and assigns, as well as all authorized or unauthorized users or beneficiaries of our  website provided under the Terms.
      2. Arbitrator. The arbitration proceeding will be administered by the American Arbitration Association (“AAA”) before an arbitrator selected pursuant to the AAA rules. The decision of the arbitrator will be final and binding. Any final award or judgment may be filed and enforced in any court of competent jurisdiction. The parties shall share equally in the costs assessed for the arbitration, and each party shall bear its own attorneys’ fees and costs. Any arbitration proceeding may not be consolidated or joined with any other proceeding and will not proceed as a class action. The parties understand that they would have had a right or opportunity to litigate disputes through a court, to have a judge or jury decide their case, and to participate in a class action or other proceeding involving multiple claimants, but they instead choose and agree to have all disputes as set forth herein decided through individual arbitration.
      3. Place. The place of arbitration shall be in Maricopa County, Arizona, unless otherwise agreed to in writing by all parties to the arbitration. The parties acknowledge that this Arbitration Agreement evidences a transaction involving interstate commerce, and the Federal Arbitration Act, 9 U.S.C. The sections herein shall govern the interpretation, enforcement, and proceedings pursuant to this Arbitration Agreement. The parties expressly agree that any and all actions taken under the Arbitration Agreement and related provisions, including but not limited to all filings, orders, judgments, and awards made in any arbitration proceeding, are confidential and may not be disclosed to any third party,
      4. Survival. This Arbitration Agreement provision will survive the termination of these Terms.

    1. Limitation on Period to Bring Claims. Any cause of action or claim you may have with respect to our Rewards Program must be commenced within one (1) year after the claim or cause of action arises.
    2. Waiver, Estoppel. Our failure to insist upon or enforce strict performance of any provision of these Terms will not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice will act to modify any of these Terms.
    3. Governing Law. These Terms are governed by the laws of the State of Arizona, U.S.A. without regards to its conflict of laws principles, provided that the above arbitration agreement shall be governed by the American Arbitration Act.

    Contact Us. If you have any questions or concerns regarding our Rewards Program, contact us via email at info@detoxify.com or via phone at 800-338-6948. We hope to be able to resolve any issue or question you may have about our Rewards Program.

    Complete Agreement

    These Terms of Use (including our Privacy Policy) constitute the entire agreement between you and us with respect to our Website and supersedes all prior or contemporaneous communications and proposals between you and us with respect to our Website. If any provision of these Terms of Use is determined to be invalid or unenforceable, all other provisions will remain in full force and effect.

    Contact Us. If you have any questions or concerns regarding these Terms of Use, contact us by email at customerservice@detoxify.com, by telephone at 800-338-6948, or by mail at Detoxify, 6263 North Scottsdale Rd., Suite 125, Scottsdale, AZ, 85250.

    By accessing and using our Website, or making any purchase via our Website, you acknowledge that you have read, understand, and agree to be bound by these Terms of Use.